Shipping policy

Thank you for shopping with us! We are committed to delivering your order in a timely and secure manner. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Order Processing

  • Orders are processed after confirmation.
  • Processing time may take 1–3 business days, excluding weekends and public holidays.
  • Once your order is shipped, you will be contacted with delivery details.

Shipping & Delivery

  • We offer shipping across Egypt.
  • Delivery times vary depending on your location and courier service.
  • Estimated delivery usually takes 2–7 business days after dispatch.
  • Delays may occur due to weather conditions, high demand, or courier-related issues. We appreciate your patience in such cases.

Delivery Address

  • Please ensure that your shipping address and contact details are accurate at checkout.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Order Tracking

  • If tracking is available, it will be shared with you once your order has been shipped.

Failed or Returned Deliveries

  • If a delivery attempt fails due to unavailability or incorrect information, the courier may attempt delivery again or return the order.
  • Additional arrangements may be